“BVA scored at the top of the SolutionMap Customer benchmark against supplier management vendors for its
- pricing/affordability,
- quick deployment,
- ability to maximise savings,
- ability to maximise spend under management,
- return on investment,
- total cost of ownership,
- business value,
- end-user experience/ease of use,
- unique capabilities,
- process expertise,
- compliance expertise,
- best fit for cross-functional needs,
- category depth,
- industry expertise,
- innovation,
- ability to cater to customers’ specific needs, and
- configurability.
It did not score below the Customer benchmark in any applicable category.”
“On a scale of 1-10, the likelihood that the customer would recommend BVA was a 10 for each respondent.
One customer noted that BVA ‘genuinely [has] the best bunch of people to look after my digital needs.’ Another customer referred to BVA as ‘swift and precise’ when collaborating with customer requirements, while another shared a similar strength and added that BVA’s collaboration ‘helps them mature their solution and delivers greater functionality for us as a team.’”
